TERMS & CONDITIONS

ZERO FLUFF Project Management - Online Course

 

Last updated: 04 February, 2026

These Terms & Conditions (“Terms”) govern the purchase and use of the ZERO Fluff Project Management Online Course (the “Course”) provided by

ACE Projects s.r.o., Svébska 7, 85110 Bratislava, Slovakia,
VAT ID: SK2120317925, ICO: 50409590.

(the “Company”, “we”, “us”, “our”)

By purchasing the Course, you (“Customer”, “you”, “your”) confirm that you have read and agree to these Terms.

1. Nature of the Service

The Course is a digital educational product delivered online.

Your purchase may include:

  • Access to pre-recorded video lessons
  • Downloadable materials (PDF, Word, Excel, MS Project files)
  • If purchased standalone or as a part of a bundle:
    • One (1) 1:1 implementation call - private 1:1 online call
    • A five (5) session coaching program - five private 1:1 online calls

The Course does not constitute professional advice of any regulated profession (including legal, financial, tax, employment, or investment advice). You are solely responsible for how you apply any information provided and we do not guarantee specific results or outcomes as they are dependent on your subsequent efforts.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts.

3. Account & Access

Access requires an account on Kajabi. You agree to:

  • Provide accurate information
  • Keep login credentials confidential
  • Not share your account with others

You are responsible for all activity under your account.

We may suspend or terminate access without refund if you:

  • Share your account
  • Distribute Course materials
  • Engage in abusive or unlawful behavior
  • Breach these Terms

4. License to Use the Course

Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license.

You may not:

  • Copy or redistribute Course content
  • Share, resell, or sublicense materials
  • Upload materials to public or private sharing platforms
  • Use the Course to create a competing training product

We actively monitor for unauthorized sharing and distribution. Unauthorized use may result in immediate termination of access and possible legal action.

All intellectual property rights remain with ACE Projects s.r.o.

5. Lifetime Access

“Lifetime access” means access for as long as the Course remains commercially available and supported by us.

We may update, modify, or discontinue the Course or any part of it. We do not guarantee that the Course or platform will be maintained indefinitely. Discontinuation alone does not create a right to a refund.

6. Coaching & 1:1 Sessions (If Included)

Where your purchase includes online 1:1 sessions (implementation call or coaching):

  • The Implementation Call must be scheduled within 3 months of purchase
  • All coaching sessions must be booked and completed within 12 months of purchase, unless otherwise agreed in writing
  • You are responsible for attending scheduled sessions
  • Missed sessions without reasonable notice (minimum 24 hours) may be forfeited
  • Repeated no-shows or late cancellations may result in forfeiture of remaining sessions
  • We may reschedule due to unforeseen circumstances and will offer alternative times

Coaching is educational and advisory only and does not constitute regulated professional advice.

Coaching services are personal to you and may not be transferred.

Nothing in these Terms creates a partnership, employment, or agency relationship between you and the Company.

7. Changes

We may modify coaches, session times, platforms, or delivery methods, provided the overall value of the Course is not diminished.

8. Technical Requirements

Access to the Course requires a compatible device, internet connection, and up-to-date software capable of accessing the Kajabi platform.

You are responsible for ensuring that your equipment and internet access meet these requirements. We are not responsible for access issues caused by your hardware, software, or internet connectivity.

9. Pricing & Payment

Payments are processed through Kajabi Payments operated by Stripe. We do not store credit card information.

Prices in offers are displayed excluding VAT. VAT for EU customers is calculated at checkout based on a country of residence via the payment system in accordance with EU VAT rules for digital services.

Promotional pricing may be offered temporarily and does not apply retroactively.

We may offer an option to pay in installments, and the total price may vary in this case. Selecting an installment plan does not reduce or cancel your obligation to pay the full Course fee. If any installment is missed, we may require immediate payment of all remaining installments.

10. Refund Policy (Commercial Guarantee)

We offer a 90-day refund policy:

You may request a full refund within 90 days of purchase provided that:

  • The contents of the course have not positively impacted your work in any way
  • You have not used any 1:1 implementation call, and
  • You have not started the 5-session coaching program

Once any 1:1 session has been used, you are no longer eligible for a refund under this commercial guarantee.

Refund requests: [email protected]

11. EU Right of Withdrawal – Digital Content

If you purchase online as a consumer in the EU, you have a statutory right to cancel within 14 days of purchase and receive a refund.

By starting any 1:1 session before the end of this 14-day period, you acknowledge and agree that your right to cancel is waived, and any refund will be reduced pro-rata for any 1:1 sessions you have attended.

12. Conformity of Digital Content

We are legally required to provide digital content that conforms to the contract.

If the Course is defective, inaccessible, or not as described, you may be entitled to remedies under applicable EU consumer law. These statutory rights are not affected by these Terms.

13. Acceptable Use & Conduct

You agree not to:

  • Share login credentials
  • Upload or distribute Course materials
  • Post unlawful, abusive, or harmful content
  • Attempt to hack or disrupt the platform

Serious violations may result in immediate termination of access without refund.

14. Disclaimer of Warranties

The Course is provided “as is” and “as available”. We do not guarantee uninterrupted access or specific results.

Nothing in these Terms limits rights that cannot be excluded under consumer law.

15. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential losses, including loss of business or income.

Our total aggregate liability arising out of or in connection with the Course shall not exceed the total amount you paid for the Course.

Nothing excludes liability where prohibited by law, including liability for defective digital content under EU consumer protection rules.

16. Data Protection

Personal data is processed in accordance with our Privacy Policy.

17. Force Majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including technical outages, platform failures, or internet disruptions.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.

19. Entire Agreement

These Terms, together with our Privacy Policy and any information provided at checkout, form the entire agreement between you and the Company.

20. Assignment

You may not transfer your rights under these Terms. We may assign our rights in connection with a business transfer or restructuring.

21. Language

These Terms are provided in English. If translated, the English version prevails in the event of inconsistency, to the extent permitted by law.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices.

Where changes materially affect your rights or obligations, we will take reasonable steps to notify you, such as by email or by a notice within your course account.

The version of the Terms in force at the time of your purchase applies to that purchase. Continued use of the Course after notified updates constitutes acceptance of the revised Terms.

23. Governing Law & Jurisdiction

These Terms are governed by the laws of Slovakia.

If you are an EU consumer, you also benefit from any mandatory provisions of the law of your country of residence. Disputes may be brought before the competent courts of Slovakia or, where required by consumer law, in your country of residence.

24. Communication

Any notices or enquiries will be sent via email to [email protected].